These are deliciously soft and chewy, gorgeously red along with a pretty white chocolate chip contrast, and they're perfectly sweet with hints of vanilla and cocoa flavor. It's a tempting treat that people of all ages will enjoy!

Red Velvet Cookies

Name: Red Velvet Cookies
SKU: 2

SKU: 2

RM20.00

RM19.60

Quantity

Cafe Freatea products are handcrafted fresh & made to order, so same day shipping is currently not available.

For customers who live within our delivery zone, you may order via website or by email and payment by Cash On Delivery.

We will deliver your order ourselves every Tuesday and/or Friday. For curbside pick up, please email us info cafefreatea@gmail.com to arrange Tuesday or Friday pick up between 11am - 2pm.

All other orders (outside our delivery zone) are accepted 24/7 by our system. Orders should be placed before noon time on Sunday, so they are baked & shipped out fresh.

Post Office has suspended delivery guarantee. They will not guarantee next 2-3 days delivery for our fresh baked goods - NO REFUND from the bakery for spoilage due to transit delay.

Cafe Freatea is not responsible for delays due to weather, mechanical error, strikes, natural disasters, terrorism safety control, or inaccurate shipping information and theft at customers' location after delivery.

Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Once a package has been sent for delivery, the address cannot be altered.

There are no returns, modifications, or cancellations allowed on any orders once it has shipped.
Returns

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Perishable goods such as dessert and cakes cannot be returned.

Only Cookies can be refund.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable).

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 7 days after delivery.

Refunds (if applicable)

Once your return is received and inspected:

We will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of time.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders cafefreatea@gmail.com

Red Velvet Cookies

SHIPPING AND DELIVERY INFO

RETURN & REFUND POLICY

LINK TO OTHER COMPANY'S SITE